Energize & Delight From Within
Today's employees really do want performance feedback. It just makes sense. Your people want to be engaged in their jobs, to understand what is expected of them, and to be trained to succeed.
At the same time, we recognize that your business and business challenges are unique. Our initial goal is to gain a full understanding of your specific situation in order to determine how we can best assist you with our customer experience strategy. Fortunately, implementing a system of internal employee evaluations in conjunction with external mystery shops is the most successful method for improving employee behaviors on a long-term basis.
Performing internal evaluations and providing consistent feedback is a great way to promote employee growth and engagement. It also keeps goal behaviors top of mind for all involved.